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✦ TRANSPARENCY & CARE

Policies & Client Rights

Clear, honest information about your rights, fees, and how we work together.

YOUR RIGHT TO A GOOD FAITH ESTIMATE

Your Right to a Good Faith Estimate

Notice to Therapy Clients in Vermont and Massachusetts

Under the No Surprises Act (federal law effective January 1, 2022), you have the right to receive a Good Faith Estimate of expected costs before beginning services — and at any time upon request.

This requirement applies to licensed clinical therapy services (IFS/EMDR) only. Astrology readings and Family Constellations are alternative healing services and are not subject to the No Surprises Act.

Following your initial evaluation, I will provide a written estimate of anticipated session frequency and approximate cost of treatment. This is not a contract; it is a tool to support your informed decision-making.

Current Therapy Fee:

ServiceFee
Individual Therapy (IFS/EMDR)$175 per 50-minute session
Free 15-Min Phone ConsultationNo charge

Intensive packages disclosed separately.

If you receive a bill $400 or more above your estimate, you have the right to dispute it. For more information, visit www.cms.gov/nosurprises or call 1-800-985-3059.

To request an estimate, use the contact form on this site. I will respond within 3 business days, or at least 1 business day before your first appointment.

PRIVATE PAY PRACTICE

Private Pay Practice

Insurance Cannot Be Used for My Services

I am a private pay provider only. I do not accept insurance, work with insurance companies, or provide superbills for insurance billing. Insurance cannot be used for any of my services.

This is an intentional choice — not a limitation. Working outside of insurance allows me to offer personalized, depth-oriented care without clinical restrictions, and keeps your information fully confidential without third-party access or limitations on the frequency, length, or focus of our sessions.

In this space, we honor your healing as a whole and sacred process — not a diagnosis or a set of billing codes.

Payment is due at the time of service. I accept major credit cards, debit cards, and HSA/FSA cards.

SLIDING SCALE

Sliding Scale

Accessibility & Reduced-Fee Spots

CURRENTLY FULL — CHECK BACK SOON

There are no sliding scale spots available at this time. I encourage you to check back, or to reach out — I am happy to have a conversation about what is possible.

When spots are available, they are offered on a good-faith, self-reported basis. There is no formal income verification required. I simply ask that you share a little about your situation so we can find an arrangement that works for both of us. This conversation is held with the same care and confidentiality as everything else we discuss.

To inquire, please use the contact form or mention it when you reach out.

CANCELLATION & SCHEDULING POLICY

Cancellation & Scheduling Policy

Respecting Our Time Together

I require at least 24 hours' notice to cancel or reschedule any appointment, including free 15-minute consultations. Late cancellations and no-shows are charged the full session fee, except in genuine emergencies. Late arrivals end at the scheduled time.

All sessions are by appointment only. Use the contact form on this site to schedule.

CONFIDENTIALITY & PRIVACY

Confidentiality & Privacy

Your Information is Sacred

Everything you share in therapy is confidential. I am bound by HIPAA and applicable Vermont and Massachusetts law, and will not disclose your information without your written consent, except as legally required:

  • Imminent danger to self or others: I am required to take protective action, which may include contacting emergency services.
  • Child or elder abuse: As a mandated reporter, I am required to report reasonable cause of abuse or neglect.
  • Court order: I am required to comply with a valid court order.

Astrology readings and Family Constellations sessions are not covered by HIPAA, but I hold all information shared in these contexts with the same care and discretion.

Email and text are not fully secure. For sensitive matters, please use the contact form or request a phone call. You have the right to request a copy of your records at any time.

TELEHEALTH POLICY

Telehealth Policy

Video Sessions

I offer video sessions for therapy clients physically located in Vermont or Massachusetts at the time of the session.

Astrology readings and Family Constellations sessions may be offered via video regardless of location.

Video sessions are conducted via a HIPAA-compliant platform. You will need a private, quiet space and a stable internet connection. Prior to beginning telehealth services, I will ask for your current address and a local emergency contact.

Last updated: March 2026 · Soul Healing Vermont · Rose Stackhouse, LICSW